American Pet Grooming Salon & Boutique
American Pet Grooming Salon & Boutique enjoys a long history of satisfied pet owners, and equally important, satisfied pets. Manicured and decorated nails, a special neckerchief or custom cut, all are available. Peace of mind is included in each and every appointment.
In business since 1966, current owner Jacki Edwards’ mother, Carol Maddox, started the business. Jacki took over in 2005 continuing the legacy of finessing fur babies and offering professional grooming services for dogs and cats alike.
“Cats do get haircuts,” confirms Edwards. “Usually lion trims. The cats may be older and unable to keep themselves clean (mat-free), or the customer wants an easier, more manageable haircut for less shedding. It’s pretty common. I do a couple of cats a week.”
Canine customers of all sizes definitely outnumber the cats on a daily basis. To accommodate her menagerie of clients, Edwards employs a staff of several groomers, all trained in the art of grooming and pampering most any kind of pet. The Salon & Boutique offers a complete list of services for pet owners.
In addition to services, they also carry a variety of pet products including collars and leashes, dental and hygiene solutions, all natural food and treats, toys, and clothes.
According to the American Pet Products Association, Americans will spend $62.75 billion in 2016 on grooming and boarding. With the large number of service providers, Edwards recognizes the competitive nature of the business and understands customer service is critical to success.
Edwards’ goal at her establishment is complete satisfaction. Comments such as “superb staff and quality work” reflect overall feedback by customers at American Pet Grooming Salon & Boutique and are representative of the treatment that keep clients coming back.
“We have some customers that have been coming here for years,” comments Edwards. “They started here with my mom, and now three to four dogs later, that same family is coming to me.”
Eleven years on her own at this location, the clientele is steady and loyal. Edward’s love of animals definitely contributes to her success.
“I get to know all my customers on a personal level, dogs and their owners, and yes, even the cats. It’s really amazing the different personalities the animals have. I quickly learn their quirks for grooming and how to ensure they keep enjoying the process. My staff and I want all the pets to love coming here. I’m happy to say, most do!”
American Pet Grooming Salon & Boutique is located at 8141 N Oak Trafficway, Kansas City, MO 64118. Grooming is by appointment only and can be arranged by calling 816.436.8513.